Meet Our Team

Melissa works with adolescents, adults, and couples, creating a space where you feel genuinely respected, supported, and understood. Her goal is to support you in exploring what matters most and to help you move toward meaningful change.

With adolescents, she supports concerns such as anxiety, relationships, depression, self-esteem, and anger. For adults, she helps navigate grief, relationship difficulties, intimacy, parenting, and major life transitions. In her work with couples, she focuses on communication, conflict, affair recovery, and challenges related to sex, pleasure, and attachment.

Her approach is informed by Emotionally Focused Therapy (EFT), Dialectical Behaviour Therapy (DBT), and the Gottman Method. Before joining the BFF team, she supported youth and teens with emotional regulation and worked as a support worker for adults with disabilities.

She holds a Bachelor of Arts in Psychology with a minor in Neuroscience from Carleton University and is currently completing her Master of Arts in Counselling Psychology at Yorkville University. She has additional training in EFIT Level 1 and Gottman Method Level 1, and is working towards becoming a Certified Sex Informed Professional.

In her spare time, Melissa enjoys reading, discovering new food, and spending time with friends and family. She is happy to chat to see if you would be a good fit.

Tom's therapeutic approach begins with developing a therapeutic relationship and building a trusting and safe environment with clients. He works with clients (children 10 years and older, youth, adults, couples and families) to reflect on and identify their problems, establish SMART treatment goals, and develop new ways of thinking, feeling and behaving using evidence-based therapy modalities.

His client-centered approach is tailored to each individual using an integrative mix of Humanistic, Narrative, Cognitive Behavioural Therapy (CBT), Solution Focused Brief Therapy (SFBT), and Family Systems approaches.

Therapy is a collaborative and relational process, and finding a space where you feel seen, understood, and supported is so important. Katherine works with individuals and families using emotion and solution focused, attachment-based, and somatic approaches.

Katherine brings experiences from working as a teacher, where she supports youth in learning, expression, and growth. This has informed a thoughtful, compassionate, and supportive approach to counselling.

She holds a Bachelor of Arts in Psychology from Carleton University and a Bachelor of Education from the University of Ottawa, and is currently completing her Master of Arts in Counselling Psychology from Yorkville University.

Teanna is a Master of Arts in Counselling Psychology student completing her practicum placement under clinical supervision as she works toward registration as a psychotherapist. She strives to create a warm, respectful, and non-judgmental space where clients feel genuinely heard, understood, and supported.

Prior to pursuing counselling, Teanna worked as a first responder, supporting individuals through high-pressure and emotionally complex situations. This experience shaped her calm, grounded presence and deep understanding of how stress, trauma exposure, and responsibility can affect mental health and well-being.

She welcomes clients from all backgrounds and has particular insight into the unique challenges faced by first responders and individuals in demanding or high-stress roles. Her approach is grounded in person-centered and trauma-informed principles, emphasizing empathy, authenticity, and collaboration.

Teanna works alongside clients to build self-awareness, strengthen resilience, and support meaningful personal growth at a pace that feels safe and manageable.

Phil is a compassionate, non-judgmental, and open-minded therapist who uses evidence-based approaches in a creative and personalized way to meet your unique needs. He uses an integrative approach that draws from CBT, ACT, DBT, solution-based, and narrative therapy to guide his therapeutic process.

Phil emphasizes working collaboratively with clients and matches the level that clients are at in their therapy journey. Phil has experience supporting adolescents and adults of all ages and identities who struggle with depression, anxiety and stress (including academic, social and health anxiety), interpersonal concerns, life transitions, communication issues, and the diverse ways trauma can affect one's life.

His academic background includes an Honours Bachelor of Arts in Psychology from the University of Ottawa and a Master of Science in Psychotherapy from McMaster University. When he is not in the therapy room, Phil enjoys being in nature, and playing sports and board games.